On April 10th, 2014, NuQuest/Bridge Pointe met with CMS in follow-up to our discussion the previous week where we stressed the need for a quick resolution surrounding development letters and increased amount of requests for additional records resulting in extreme delays. We provided CMS with case examples to support our points as well as copies of our letters to our U.S. Senators listing the more than 700 cases NuQuest has on hold at CMS. As a result of our letters to our Congressional Leaders, they agreed that the language in the February 2014 reference guide was not clear and agreed to complete the following over the next few weeks:
- Update the reference guide to give clear review processes and guidelines for the WCRC to follow.
- Meet with the WCRC to communicate the reference guide updates to ensure the processes are clearly followed.
- Amend the language in the development letters to request specific documents and information the analyst needs to complete the review.
As a result, CMS will expedite a re-review of the more than 700 cases NuQuest has pending at CMS.
The re-review of all of our cases will be completed over the next few weeks. We have a follow-up meeting with CMS Central Office for an update on their progress in two weeks. NuQuest/Bridge Pointe will keep you posted on any new developments and updates. We appreciate any feedback and comments you may have and request you direct them to me at TLazzopina@nqbp.com.